- Standard UK delivery 2 - 4 working days - £3.50 FREE on all orders over £75.00 Most of the items are delivered Monday to Saturday, 8am - 7pm by Royal Mail. Although some of our carriers may deliver slightly earlier or later
- Express delivery next working day to UK - £9.00 Monday - Friday orders received by 6pm. will be delivered the next day 8am. - 7pm. excluding bank holidays. Weekends orders received by 4pm. Sunday will be delivered Monday 8am. - 7pm. excluding bank holidays.
- International delivery 3 - 6 working days within Europe - £9.00
- Delivery to USA 3 - 6 working days - £11.90
- No delivery service to the rest of the world.
- We will dispatch any International orders same day placed before 2 pm. Please note, we do not dispatch on a bank holiday. Any orders placed on a bank holiday will be processed the following business day.
- We accept the following methods of payment: Visa Debit, Master Card, American Express and Discover via PayPal.
- Returns: We want you to be satisfied with your purchase. If you are not and need to return an item, please simply return it to us to the address below. Items must be returned within 30 days of receipt and in the same perfect condition in which you received them with all labels. Return or exchange postage is at customers expense. Proof of posting is always obtained and we do not accept responsibility for any delay.
- Return/Exchange address: 54 Hayesford Park Drive Bromley, Kent BR2 9DB UK
Once the return has been approved you will receive a confirmation email indicating that the refund will be paid into your account within a few days.
- Exchanges: If you wish to exchange an item you have to return the item and make a new purchase. All exchanges must be made within 14 days of the receipt. You can return or exchange any items without exception.
- Order Cancellation: Within 15 minutes of placing your order you are able to cancel your order online. After 15 minutes you, or customer services, will not be able to cancel your order - however you can return any unwanted items for a refund once you’ve received your order. Please note that the refund may take up to 5 working days.